Conversational Intelligence Primer

by | Shantanu Das Sharma

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Conversations are not linear, but multidimensional. What we express, what we want, what others hear, and what we intend to say, what they mean, and how we feel after saying what we said are the key dimensions behind Conversational Intelligence. We often interpret conversations as simple dialogue, when in fact they are not.

About Course
When we are having a good conversation, even if it’s a difficult one, we feel good. We feel connected to the other person in a deep way and we feel we can trust him. In good conversations, we know where we stand with others and we feel safe. Research states that trust us brought up as a key descriptor of a good conversation. The neural networks that allow us to connect with other human beings was discovered by Constantin Von Economo, who came across unusually shaped long neurons in the prefrontal cortex of the brain. This network of special neurons, enables us to keep track of social cues and allows us to alter our behavior accordingly. And hence bad conversations trigger our distrust network and good conversations trigger our trust network. Each influence what we say, how we say it, and why we say it, and the networks even have a heavy hand in shaping the outcome of each conversation.

Description
Our conversations cause changes in brain chemistry. As a result, mastering Conversational Intelligence is the secret to success in life and business. It's not about your intelligence; it's about your willingness to learn new and efficient conversational rituals that prime the brain for confidence, cooperation, and shared success. Conversational Intelligence translates the wealth of new neuroscience knowledge from around the world, bringing the science down to earth so that people can appreciate and apply it in their daily lives. This course offers a method for determining the types of conversations that activate the lower, more basic brain, as well as which conversations activate higher-level intelligences like confidence, honesty, empathy, and good judgment. This is done through a wealth of easy-to-use resources, illustrations, conversational routines, and activities for all levels of an organization, Conversational Intelligence makes complex scientific information simple to understand and apply.

What You Will Learn?
- Basic concepts of Conversational Intelligence
- Why we need it
- Raising your skills for Conversational Intelligence
- Changing the game through Conversational Intelligence

Why?
To have structural and functional knowledge of Conversational Intelligence and be able to use it for being more effective in career and relationships.

Our Approach
NLP, NLP+ Lifestyle Coaching, NLP+ Excellence Intervention Technology (EIT), Psychorientology, Psychocybernetics, Psychoneurolinguistics, Psychoneuroimmunology, Neurosemantics, Neuroscience, Epigenetics, Multiple Brain Integration